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By Mark Smallwood, Rapier Consulting
In early August, Citigroup's Wealth Management division announced its intention to divest from trust administration and fiduciary services. This echoes my recommation and support a few years ago when Deutsche Bank’s wealth management arm decided to exit this sector in Southeast Asia.
This sector is currently grappling with several challenges that require a significant amount of attention and resources which private banks might not be able to dedicate efficiently:
Complexity and Pricing Disparity: These services are highly complex and demand premium pricing, yet they are incorrectly priced by private banks, increasing risks beyond acceptable levels while negatively impacting the indepent fiduciary services industry which competes with them.
Inadequate Expertise: Private banks often struggle to provide specialized expertise across different regions with diverse regulations and tax implications due to their large-scale operations that cover a multitude of countries including Southeast Asia, East Asia, Africa, Middle East, Russia, etc.
Limited Remuneration for Wealth Planners: Wealth planners are typically not incentivized enough by private banks when they operate under compensation structures that do not reward fees-for-service. This limitation hinders the delivery of holistic advice and often results in biased product recommations like insurance sales which come with their own set of risks.
Misalignment with Business Strategy: The quest to cater to clients from multiple countries with varying needs and regulations can overwhelm private bank teams, particularly those responsible for wealth planning and fiduciary services. This misalignment with the primary strategic focus of managing assets within their portfolio can lead to inefficient allocation of resources.
Risk Management Issues: Managing trust administration and fiduciary services alongside investment advisory poses significant risks that might not align with a private bank's overall risk appetite, particularly given the differing regulatory requirements across jurisdictions.
Competitive Landscape: In an increasingly competitive market where clients demand specialized and personalized services, private banks might find it challenging to match or exceed service offerings of dedicated fiduciary firms due to internal resource constrnts.
Regulatory Compliance: Balancing the needs of diverse client bases with different regulatory obligations can be a demanding task for large private banks that often have to navigate across multiple jurisdictions and compliance frameworks simultaneously.
In , the dynamics within trust administration and fiduciary services are now more complex than ever before. It requires expertise in not just investment management but also deep understanding of local regulations, tax implications, and client needs across borders. The risks associated with this domn may exceed acceptable levels for private banks when compared to their core competencies.
It's time for other private banks and regulators alike to consider the feasibility and benefits of exiting the trust administration and fiduciary services business segment. Citigroup’s decision should be seen as a prudent move towards focusing on their core strengths where they can provide unparalleled service, expertise, and risk management capabilities effectively.
Citi has set an excellent example for others in the industry; now it's up to other private banks to evaluate their strategies carefully and consider similar actions.
Let us acknowledge Citi's foresight and comm their decision - a true testament to recognizing market realities and prioritizing sustnable business growth.
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Private Banks Divesting Trust Services Citis Shift in Business Strategy Complexities of Fiduciary Services Expertise Requirement for Trusts Regulatory Challenges for Wealth Management Strategic Focus on Core Competencies